FREQUENTLY ASKED QUESTIONS
What is the cancellation policy?
Cancellations received before May 18, 2020 are fully refundable. Any cancellation made after the 3 week deadline, will follow the schedule below:
May 18th – 3 weeks prior to academy 50% refundable
May 25th – 2 weeks prior to academy 25% refundable
After May 25th – no refund
Cancellations received after the start of the Academy, are not refundable. Registration is transferable if you are unable to attend the Academy. To transfer registration, contact firstname.lastname@example.org.
Can I get a copy of the presentations?
PDF copies of the presentations will be available for download via Whova, upon facilitators' approval. Due to potential proprietary information, some presentations may not be available.
When is the last day I can register?
Online registration will be open until June 7, 2020.
Do I have to register for sessions?
Academy registered individuals can attend any session June 9 - 10. Attendance on June 8 requires additional registration fees.
Do I have to pay when registering, or can I be invoiced?
Payment must be made when registering.
Can I register at the Academy?
You will be able to register on-site with a $50.00 administration fee.
Where is the Academy?
The Fraud Academy will be held at The Jung Hotel in New Orleans, Louisiana. Head to Your Visit to learn more.
What is the nightly rate?
The Jung Hotel is offering NICB guests a nightly rate of $139.00. Extended stay rooms are available for $189.00 a night.
Is there a hotel booking link?
Rooms can be booked through this link: https://reservations.travelclick.com/103066?groupID=2617292#/guestsandrooms
What's the difference between the Fraud Academy and Workshops?
The Fraud Academy (June 9 - 10) will have multiple sessions from various tracks running concurrently. Workshops are an optional add-on. Each workshop (June 8) will be an all-day session on a focused topic for an additional fee.
Do I have to register for a Workshop?
Individuals will need to register in order to attend a workshop.
Are Workshops included in the Academy registration fee?
No, individuals will need to pay an additional fee of $195.
Will the Analyst Academy be included?
Yes. Please return for additional information related to the co-located Analyst Academy requirements.
How long are the Workshops?
Each workshop will be an all-day session on Monday, June 8.
Are the sessions being recorded?
The session will not be recorded.
Is there reserved seating for those with differing abilities?
We offer reserved seating for those with differing abilities. Please let NICB know if you require special accommodations by emailing .
What is Whova?
Whova is Fraud Academy's official event app. This is an event application that helps make you more productive. Fraud Academy information will be easily accessible with Whova. Download the app to view the agenda, set your personalized schedule, network with other attendees and view documents before or after an event, and more.
How do I download the Whova app?
See Whova to learn more.
Do I need internet in order to access the app?
Whova can be accessed anywhere, anytime. You don't need internet in order to browse the app.
My company won't let me download apps to my phone, is there a desktop version?
Whova offers a web based version of the app.
Will the agenda be on the app?
The full agenda will be available on Whova.
What is the dress code?
Business casual attire is required. We recommend bringing a jacket or sweater, as some rooms could be cool.
Will I have Wi-Fi access?
Wi-Fi will be accessible throughout the Academy.
Are meals included?
Lunch and snacks will be provided every day. Please let Learning@nicb.org know if you have any dietary restrictions.
If I have an issue, who can I contact?
Contact Learning@nicb.org with any questions or concerns.