FREQUENTLY ASKED QUESTIONS

General Questions
 
Registration
Schedule
Whova
Miscellaneous
General Questions

What is the cancellation policy?

 

Cancellations received before April 23, 2021 are fully refundable. Cancellations received after the start of the Academy, are not refundable. Registration is transferable if you are unable to attend the Academy. To transfer registration, contact learning@nicb.org.

Can I get a copy of the presentations?

 

PDF copies of the presentations will be available for download via Whova, upon facilitators' approval. Due to potential proprietary information, some presentations may not be available.

Registration

When is the last day I can register for the Academy?

 

Registration will be open until April 26, 2021.

What is the registration process?

 

Register and submit payment for the 2021 Fraud Investigation Academy. Upon payment, links will be provided, via email, to the academy’s daily registration forms. These forms are necessary to attend the virtual sessions and to capture CE information.

Note: Payment is only required once

Do I have to register for sessions?

 

Yes. Attendees will have to register for the days they wish to attend. There will be one registration form per day. Links for daily registration forms will be sent to the individual upon payment.

Note: Payment is only required once

Do I have to pay when registering, or can I be invoiced?

 

Payment must be made when registering.

Can I use my NICB credit to register for this Academy?

 

Yes. Please contact Learning@nicb.org to register using credit.

Can I transfer my credit to someone else?

 

No. Credit cannot be transferred.

Schedule
 

When is the Academy being held?

The Fraud Investigation Academy will be held over four days.

April 27, 2021

April 29, 2021

May 4, 2021

May 6, 2021

Are courses approved for Continuing Education (CE) Credit?

 

Courses facilitated on April 29th, May 4th, & May 6th will be approved for Continuing Education (CE) Credit. Credit will be provided by day, not by course. Each day will provide 4 hours of credit (based on state review)In order to receive daily CE credit, individuals will be required to attend all sessions for that day. 

Continuing Education Credit will be provided for:

Delaware, Florida, Georgia, Louisiana, Oklahoma, & Texas

 

Are the sessions being recorded?

The sessions will not be recorded.

Whova

What is Whova?

 

Whova is the Virtual Fraud Investigation Academy's official event app. This is an event application that helps make you more productive. Fraud Academy information will be easily accessible with Whova. Download the app to view the agenda, set your personalized schedule, network with other attendees and view documents before or after an event, and more.

How do I download the Whova app?

 

See Whova to learn more.

Do I need internet in order to access the app?

 

Whova can be accessed anywhere, anytime. You don't need internet in order to browse the app.

My company won't let me download apps to my phone. Is there a desktop version?

 

Whova offers a web based version of the app. https://whova.com/webapp/e/train2_202006/

Will the agenda be on the app?

 

The full agenda will be available on Whova.

Miscellaneous

If I have an issue, who can I contact?

 

Contact Learning@nicb.org with any questions or concerns.

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